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A collection of how-to guides, tutorials, and FAQs for commonly used UVM services and applications.
The ETS Knowledge Base provides a library of updated, detailed instructions that guide visitors through setup, configuration, and general use of software available to UVM affiliates.
Knowledge Base guides are primarily maintained by ETS and are regularly updated to ensure the most accurate and useful information is available to the UVM community.
Features
- Highly available guides for reference at a moment's notice
- Categorization by topic makes it easier to discover UVM Services
- Search engine optimization (SEO) helps find what you're looking for, even when searching externally
- Detailed images paired with step-by-step instructions cater to a variety of different users
- All guides include a link to submit a Help Request for further support
- Links to other UVM Services, including:
- How-to guides for General Purpose classrooms
- Find your primary IT Support group with the IT Lookup Tool
Get Started
Click here to visit the ETS Knowledge Base.
On the homepage, you'll find a list of Popular Articles, our Help Topic categories, and some links to commonly used guides, such as connecting to UVM WiFi or adding a UVM email account to your device.
For IT Professionals
If you'd like to contribute to the ETS Knowledge Base, or if you have a suggestion for a guide you think should be included, please reach out to etskb@uvm.edu